Allen Rama
Graphic Designer | Systems Administrator
Profile
Allen Rama
Systems Administrator | Graphic Designer
Welcome to my portfolio! I am an accomplished IT Team Leader with eight 8+ years of experience and a strong track record. I possess a passion for leading teams and managing projects across various levels, from staff to large-scale IT initiatives. As well as creating graphic design assets for print & digital, and provide expert advice on design needs.
Resume
Resume
Education
University of the Visayas
Bachelor of Science in Information Technology
2003 - 2009
I got my degree in Information Technology, and later on, I have finished a course in web design and development. Graphic design has become my motivation for the further career path.
Employment
Vicente Sotto Memorial Medical Center
Systems Administrator | IT Team Lead
2015 - 2023
This role involves designing and optimising graphic design assets for diverse platforms while ensuring brand coherence. In addition to the design responsibilities, it encompasses testing computer hardware and software for design compatibility, monitoring network performance to ensure seamless design integration, and recommending both design and technical improvements as necessary.
Spearheaded the creation of digital and print graphic designs for marketing deliverables, ensuring brand consistency and effectiveness.
Supported various marketing campaigns with compelling graphic content tailored to the target audience.
Collaborated with the marketing team to design flyers, signage, brochures, newsletters, banner ads, website banners, and infographics.
Managed computer networks, ensuring seamless integration of design tools and software.
Plans, coordinates, and implements network security measures in order to protect software and hardware data.
Occasionally undertook IT-related tasks such as maintaining computer networks, implementing security measures, and monitoring network performance.
Recommends changes to improve systems and network configurations and determines hardware or software requirements.
Applications used: Photoshop, Illustrator, InDesign, After Effects, Sublime Text, Nova, Zoom, Fortinet, Google Suite, MS Sql, MS Office 365, In-house Systems
Department of Social Welfare and Development
Data Entry & Graphic Designer
2012
Encode information from department forms into the data system, ensuring accurate processing, while also integrating graphic design elements to enhance visual communication and data presentation.
- Assisted in designing graphics for print, including brochures, flyers, pull-up banners, and signage.
- Created engaging social media campaigns, including banners and carousels, enhancing the department’s online presence.
- Supported website maintenance by updating content and ensuring visual consistency using HTML5 and CSS3.
- Encoded information into the data system, ensuring accuracy and efficiency.
- Verify specified jobs to identify and rectify potential encoding or other errors, ensuring error-free data.
- Liaise with external and internal stakeholders to maintain tasks efficiency.
CallTek Center, International
Technical Support Engineer
2010 - 2011
- Provide technical support to customers by researching, diagnosing, and troubleshooting issues with various systems, software, and hardware products.
- Ensure timely and accurate resolution of customer problems, maintaining a high level of customer satisfaction.
- Utilise standard procedures to escalate unresolved issues
to relevant internal departments, facilitating effective problem resolution. - Collaborate with cross-functional teams to exchange information and improve overall product quality based on customer feedback and recurring issues.
- Maintain comprehensive documentation of customer interactions, technical solutions, and issue resolutions for future reference and knowledge sharing.
- Stay updated on the latest technology trends, product updates, and troubleshooting techniques to enhance technical expertise and support effectiveness.
Recognition
Program on Awards and Incentives for Service Excellence
Most Innovative Award
2021
It was such an honor to take part in one of the most important designer conventions, and to receive this award was beyond my expectations.
Skills
Professional Skills
Language Skills
Portfolio
Portfolio
Testimonials
Testimonials
Awesome! You’re creative, smart and edgy – just what we needed for our mobile application startup! Your graphic design looks and works great for us, so we will be contacting you soon!
I would definitely recommend your services to everyone who’s looking for quality web/graphic design. I am 100% satisfied with the outcome, and would like to thank you for the hard work on…
I’m happy to be able to install, manage and customize the theme without anyone’s help! thank you so much for the wonderful job you’ve done for me, and I really hope to…
Contacts
Contacts
Let’s Keep In Touch
For a quick contact scan the QR code to get all my info